These support pages now contain a handy link to assystNet, a web interface for our customers to log, track and update their service desk calls.  Just click on the Axios Assyst logo on the main support page (under links), and enter your login details.

If you do not have a login ID and password to access assystNet, please contact the Service Desk on 0121 303 5100 (or 3-5100 internally) who will arrange for these to be set up and emailed to you.

A User guide for assystNet is available.  Please click on the following link to download the file (Microsoft Word format).

https://assyst.bgfl.org/assystEnterprise/Link2ICT_UserGuide.doc